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Issues are not a help forum

ADmad edited this page Jun 15, 2022 · 7 revisions

Invariably issues get created by users unaware that it's the wrong place to ask for help. In such cases a reply is required to guide them to an appropriate place to get help. Below is a standard reply which can be used (by the core team) to guide users to find the help they need to solve their problem:

This is not a help forum. The ticket tracker is reserved for possible
bugs and feature enhancements to the CakePHP framework. If you are
looking for help on how to implement a feature or to better understand
how to use the framework correctly, please visit one of the following:
 
[The CakePHP Manual](http://book.cakephp.org)
[The CakePHP online API](http://api.cakephp.org)
[CakePHP Official Forum](http://discourse.cakephp.org)
[Slack channel](http://cakesf.herokuapp.com/)
[Discourse](https://discord.gg/k4trEMPebj)
[Stackoverflow](http://stackoverflow.com/questions/tagged/cakephp)
 
where we will be more than happy to help answer your questions.
 
Thanks!