chore(website): mention 3 months SLA for issue and PR questions (#6313)

typescript-eslint · Jan 30, 2023 · 3171124 · 3171124
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diff --git a/docs/contributing/Issues.mdx b/docs/contributing/Issues.mdx
@@ -21,6 +21,7 @@ Please don't:
 
 - Leave useless comments such as _"+1"_ or _"when's this getting fixed?"_ that only act as spam
   - If you have nothing to add but enthusiasm and joy, add a reaction such as 👍
+  - One exception: if an issue has been blocked on a question to a maintainer for 3 or more months, please ping us - we probably lost track of it
 - Bring up unrelated topics in existing issues: instead, file a new issue
 - Comment on closed PRs: instead, [file a new issue](#raising-issues)
 - Comment on commits directly, as those comments are not searchable: instead, file a new issue

diff --git a/docs/contributing/Pull_Requests.mdx b/docs/contributing/Pull_Requests.mdx
@@ -19,8 +19,9 @@ Please don't:
 
 - Force push after opening a PR
   - Reasoning: GitHub is not able to track changes across force pushes, which makes it take longer for us to perform incremental reviews
-- Comment asking for updates
+- Comment on an existing PR asking for updates
   - Reasoning: Your PR hasn't been forgotten! The volunteer maintainers have limited time to work on the project, and they will get to it as soon as they are able.
+    - One exception: if a PR has been blocked on a question to a maintainer for 3 or more months, please ping us - we probably lost track of it.
 
 ### Raising a PR