Create FAQ-WIP #1240
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Create FAQ-WIP #1240
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jsoref
reviewed
Mar 16, 2022
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| Why am I not getting notifications after the migration on a channel ? | |||
| You need to invite the github app using /github invite in the private channel to get the notifications. Your subscriptions are already migrated and you would have received the message to all the channels where subscriptions were created about inviting the app like | |||
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fwiw, like is generally frowned upon.
Suggested change
| You need to invite the github app using /github invite in the private channel to get the notifications. Your subscriptions are already migrated and you would have received the message to all the channels where subscriptions were created about inviting the app like | |
| You need to invite the github app using /github invite in the private channel to get the notifications. Your subscriptions are already migrated and you would have received the message to all the channels where subscriptions were created about inviting the app like <...> |
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| Why am I not getting notifications after the migration on a channel ? | |||
| check the workspace preference if they have restricted who can post message to this channel. For example check this issue https://github.com/github/slack/issues/1560#issuecomment-834359972 | ||
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| What to do if the user encounters any error while data migration ? |
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| What to do if the user encounters any error while data migration ? | |
| What to do if the user encounters an error during data migration ? |
(or any errors)
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| What to do if the user encounters any error while data migration ? | ||
| Please retry updating the app. If retry wont work let us know. |
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| Please retry updating the app. If retry wont work let us know. | |
| Please retry updating the app. If retrying doesn't work, let us know. |
| Please retry updating the app. If retry wont work let us know. | ||
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| What is the new app update ? Why is this update required? | ||
| Previous GitHub integration for Slack is built on top of Slack's workspace apps. Unfortunately, Slack deprecated the workspace apps. More details about the announcement can be found on the Slack documentation. |
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Suggested change
| Previous GitHub integration for Slack is built on top of Slack's workspace apps. Unfortunately, Slack deprecated the workspace apps. More details about the announcement can be found on the Slack documentation. | |
| Previous GitHub integration for Slack is built on top of Slack's workspace apps. Unfortunately, Slack [deprecated the workspace apps](https://api.slack.com/changelog/2021-03-workspace-apps-to-retire-in-august-2021#:~:text=On%20August%2024%2C%202021%20legacy%20workspace%20apps%20were%20retired.). |
| Get the id from the above search | ||
| index=catchall "kube_namespace=slack-production" <id from above search> | sort by time | ||
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| If you encounter ‘Resource not accessible by integration’ error in the search results. Then it could be due to the following. |
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| If you encounter ‘Resource not accessible by integration’ error in the search results. Then it could be due to the following. | |
| If you encounter `Resource not accessible by integration` error in the search results, then it could be due to the following: |
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| If you encounter ‘Resource not accessible by integration’ error in the search results. Then it could be due to the following. | ||
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| Reason: Starting with the new Slack app release we are enriching the data to give users a better experience. For example, Users will be able to see the updated label, reviewer info in the PR open notification message. When a PR is closed/ merged, users will be able to see the status of the PR in the first notification we posted as part of the PR open. |
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Suggested change
| Reason: Starting with the new Slack app release we are enriching the data to give users a better experience. For example, Users will be able to see the updated label, reviewer info in the PR open notification message. When a PR is closed/ merged, users will be able to see the status of the PR in the first notification we posted as part of the PR open. | |
| Reason: Starting with the new Slack app release we are enriching the data to give users a better experience. For example, Users will be able to see the updated label, reviewer info in the PR open notification message. When a PR is closed/merged, users will be able to see the status of the PR in the first notification we posted as part of the PR open. |
| To provide this enrichment, we need the users to be on the latest version of the Slack app on the .com side. Though we haven’t updated the Slack app on the .com side, it is required for users to be on the latest version to see all of the notifications. | ||
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| To achieve this org/account owner needs to complete this step.. | ||
| Go to account settings > applications > Click on configure slack app > Users who are on older versions, can click on review requests and accept the permissions. |
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Suggested change
| Go to account settings > applications > Click on configure slack app > Users who are on older versions, can click on review requests and accept the permissions. | |
| Go to `account settings` > `applications` > Click on `configure slack app` > Users who are on older versions, can click on review requests and accept the permissions. |
| To achieve this org/account owner needs to complete this step.. | ||
| Go to account settings > applications > Click on configure slack app > Users who are on older versions, can click on review requests and accept the permissions. | ||
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| org settings > installed GitHub apps > Click on configure slack app > Users who are on older versions, can click on review request and accept the permissions. |
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Suggested change
| org settings > installed GitHub apps > Click on configure slack app > Users who are on older versions, can click on review request and accept the permissions. | |
| `org settings` > `installed GitHub apps` > Click on `configure slack app` > Users who are on older versions, can click on review request and accept the permissions. |
| org settings > installed GitHub apps > Click on configure slack app > Users who are on older versions, can click on review request and accept the permissions. | ||
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| The same can be done via: | ||
| Github Repo > Settings > Integrations (Installed GitHub Apps) > Slack Configure > Permissions |
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| Github Repo > Settings > Integrations (Installed GitHub Apps) > Slack Configure > Permissions | |
| GitHub Repo > Settings > Integrations (Installed GitHub Apps) > Slack Configure > Permissions |
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