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Please refer to the [Development | ||
Guide](https://github.com/pyinstaller/pyinstaller/wiki/Development). | ||
Guide](https://pyinstaller.readthedocs.io/en/latest/development/). |
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custom: ["http://www.pyinstaller.org/funding.html", "https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=VK5QJFDCE8UW6"] | ||
patreon: pyinstaller | ||
tidelift: "pypi/PyInstaller" |
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--- | ||
name: Bug report | ||
about: Report a bug encountered while freezing you program or runing your frozen program | ||
title: '' | ||
labels: | ||
assignees: '' | ||
--- | ||
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<!-- | ||
Welcome to the PyInstaller issue tracker! Before creating an issue, please heed the following: | ||
1. This tracker should only be used to report bugs and request features / enhancements to PyInstaller | ||
- For questions and general support, use the mailing list, see | ||
<http://www.pyinstaller.org/support.html#mailing-list> | ||
2. Use the search function before creating a new issue. Duplicates will be closed and directed to | ||
the original discussion. | ||
3. When making a bug report, make sure you provide all required information. The easier it is for | ||
maintainers to reproduce, the faster it'll be fixed. | ||
--> | ||
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+++ ONLY TEXT +++ DO NOT POST IMAGES +++ | ||
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## Description of the issue | ||
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## Context information (for bug reports) | ||
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* Output of `pyinstaller --version`: ```(paste here)``` | ||
* Version of Python: e.g. 3.7 | ||
* Platform: e.g GNU/Linux (distribution), Windows (language settings), OS X, conda, FreeBSD | ||
* Did you also try this on another platform? Does it work there? | ||
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* try the latest development version, using the following command: | ||
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```shell | ||
pip install https://github.com/pyinstaller/pyinstaller/archive/develop.zip | ||
``` | ||
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* follow *all* the instructions in our "If Things Go Wrong" Guide | ||
(https://github.com/pyinstaller/pyinstaller/wiki/If-Things-Go-Wrong) and | ||
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### Make sure [everything is packaged correctly](https://github.com/pyinstaller/pyinstaller/wiki/How-to-Report-Bugs#make-sure-everything-is-packaged-correctly) | ||
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* [ ] start with celan installation | ||
* [ ] use the latest development version | ||
* [ ] Run your frozen program **from a command window (shell)** — instead of double-clicking on it | ||
* [ ] Package your program in **--onedir mode** | ||
* [ ] Package **without UPX**, say: use the option `--noupx` or set `upx=False` in your .spec-file | ||
* [ ] Repackage you application in **verbose/debug mode**. For this, pass the option `--debug` to `pyi-makespec` or `pyinstaller` or use `EXE(..., debug=1, ...)` in your .spec file. | ||
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### A minimal example program which shows the error | ||
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``` | ||
(paste text here) | ||
“Minimal“ means: remove everything from your code which is not relevant for this bug, | ||
esp. don't use external programs, remote requests, etc. | ||
A very good example is https://gist.github.com/ronen/024cdae9ff2d50488438. This one helped | ||
us reproducing and fixing a quite complex problem within approx 1 hour. | ||
``` | ||
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### Stacktrace / full error message | ||
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``` | ||
(paste text here) | ||
``` | ||
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Please also see <https://github.com/pyinstaller/pyinstaller/wiki/How-to-Report-Bugs> | ||
for more about what would use to solve the issue. |
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--- | ||
name: Feature request | ||
about: Suggest an idea to improve PyInstaller | ||
title: '' | ||
labels: feature | ||
assignees: '' | ||
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--- | ||
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<!-- | ||
Welcome to the PyInstaller issue tracker! Before creating an issue, please heed the following: | ||
1. This tracker should only be used to report bugs and request features / enhancements to PyInstaller | ||
- For questions and general support, use the mailing list, see | ||
<http://www.pyinstaller.org/support.html#mailing-list> | ||
2. Use the search function before creating a new issue. Duplicates will be closed and directed to | ||
the original discussion. | ||
--> | ||
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**Is your feature request related to a problem? Please describe.** | ||
A clear and concise description of what the problem is. Ex. I'm always frustrated when [...] | ||
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**Describe the solution you'd like** | ||
A clear and concise description of what you want to happen. | ||
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**Describe alternatives you've considered** | ||
A clear and concise description of any alternative solutions or features you've considered. | ||
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**Additional context** | ||
Add any other context or screenshots about the feature request here. |
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.github/ISSUE_TEMPLATE/question-about-using-pyinstaller.md
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--- | ||
name: Question about using PyInstaller | ||
about: This is not the appropriate channel | ||
title: '' | ||
labels: kind:support | ||
assignees: '' | ||
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--- | ||
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Please use the mailing list see <http://www.pyinstaller.org/support.html#mailing-list> for details. | ||
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Posts that are not a bug report or a feature/enhancement request will not be addressed on this issue tracker, but closed. |
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## Security contact information | ||
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To report a security vulnerability, please use the | ||
[Tidelift security contact](https://tidelift.com/security). | ||
Tidelift will coordinate the fix and disclosure. |
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