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The latest version can be downloaded form the releases page. No installation is required, it's a standalone executable.
This option will start the Dreadnought launcher in debug mode. If the support tool is not running as administrator, you will have to allow the Dreadnought launcher to run with administrative permissions in order to collect the data. After a few seconds, the launcher will be closed again and the tool can continue.
While separate options, they merely gather the DxDiag and MSInfo32 reports. MSInfo32 might give you some popups while it's creating the report.
To analyze the connection to the dreadnought servers, this option will scan the game logs for IP addresses and ping them. This option requires you to have at least started the client and played a match, for more accurate results.
The tool pings the main server of Dreadnought every second. Every ping is stored internally and will be added to the collected files if this option is selected. To manually extract this information, please check Export Ping Data.
Collects the game logs and adds them. In order to get the most recent logs, the client has to be shut down as this is the moment the logs are created.
This will include game settings such as keybindings, screen resolution, volume settings and graphic settings. While not always necessary, they can help CS and QA identify possible causes.
Sometimes the client leaves behind some crash reports. Those reports will allow the developer to hook up the crash to their debugger and try to find out what the cause of the crash was.
This option wraps up all collected data in a zip file on your desktop called DN_Support.zip
The collected files will also be available via the menu item 'Open'.
