Support Request

Support questions?

• subject & description
• severity (high, medium, low)
• service affecting issue (ie. alerta is running in production)
• server version? client version?
• python version? 2 or 3?
• deployment method? pypi, docker, heroku, other?
• operating system and version? linux (ubuntu/debian, redhat/fedora, other), macos, windows
• mongodb or postgres backend? versions?
• web ui version? latest master?
• is auth enabled? basic or oauth2 provider?
• is customer views enabled? how many customers (0,1,>1)?