style: Update issue templates (#947)

* Remove some title prefixes; issues receive default labels
* Switch bold text to headers for accessibility
* Minor edits and Prettier formatting

.github/ISSUE_TEMPLATE/bug-report.md

@@ -1,31 +1,38 @@
 ---
 name: Bug report
 about: Create a report to help us improve
-title: 'BUG: <app name> <description>'
+title: "<app name>: <description>"
 labels: kind/bug
-assignees: ''
-
+assignees: ""
 ---
 
-**Describe the bug**
+#### Describe the bug
+
 A clear and concise description of what the bug is.
 
-**Environment info**
+#### Environment info
+
 Namespace:
-Notebook/server: 
 
-**To Reproduce**
+Notebook/server:
+
+#### Steps to reproduce
+
 Steps to reproduce the behavior:
+
 1. Go to '...'
-2. Click on '....'
-3. Scroll down to '....'
+2. Click on '...'
+3. Scroll down to '...'
 4. See error
 
-**Expected behaviour**
+#### Expected behaviour
+
 A clear and concise description of what you expected to happen.
 
-**Screenshots**
+#### Screenshots
+
 If applicable, add screenshots to help explain your problem.
 
-**Additional context**
+#### Additional context
+
 Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature-request.md

@@ -1,20 +1,25 @@
 ---
 name: Feature request
 about: Suggest an idea for this project
-title: "[FEAT]  <app name> <description>"
+title: "<app name>: <description>"
 labels: kind/feature
-assignees: ''
-
+assignees: ""
 ---
 
-**Is your feature request related to a problem? Please link issue ticket.**
-Link to existing project ticket that contains a clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+#### Is your feature request related to a problem? Please link issue ticket
+
+Link to existing project ticket that contains a clear and concise description of
+what the problem is. Ex. I'm always frustrated when [...]
+
+#### Describe the solution you'd like
 
-**Describe the solution you'd like**
 A clear and concise description of what you want to happen.
 
-**Describe alternatives you've considered**
-A clear and concise description of any alternative solutions or features you've considered.
+#### Describe alternatives you've considered
+
+A clear and concise description of any alternative solutions or features you've
+considered.
+
+#### Additional context
 
-**Additional context**
 Add any other context or screenshots about the feature request here.

.github/ISSUE_TEMPLATE/onboarding-support-help.md

@@ -1,15 +1,17 @@
 ---
 name: Onboarding support/help
 about: Just got your account setup and need help getting started?
-title: "[HELP] <my goal>"
-labels: help-wanted
-assignees: ''
-
+title: "[Help] <my goal>"
+labels: triage/support
+assignees: ""
 ---
 
 Before submitting your ticket did you first try the following?
-- [ ] have you checked our wiki? https://statcan.github.io/daaas/
-- [ ] ask your questions in our Slack support channel? https://statcan-aaw.slack.com
+
+- [ ] Checked our wiki? https://statcan.github.io/daaas/
+- [ ] Asked your questions in our Slack support channel?
+      https://statcan-aaw.slack.com
 
 If you did, then let us know what's up!
-**Describe what you need help with**
+
+#### Describe what you need help with