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FlowCrypt Browser extension: Troubleshooting

Tom J edited this page Mar 28, 2018 · 1 revision

Below are guides to help you resolve common issues. You're always welcome to ask us at human@flowcrypt.com

Secure Compose window opens, but gets stuck (cannot use or close) on Chrome:

  1. Try to restart your browser
  2. Make sure you have updated chrome to latest version
  3. Try to restore your settings at https://support.google.com/chrome/answer/3296214
  4. Steps 1-3 should help most people. If it didn't, your Chrome user profile may be corrupted. Please try to use FlowCrypt in a different user profile: https://support.google.com/chrome/answer/2364824