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Bradley Bell edited this page Oct 20, 2013
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RT-Extension-AssetTracker (AT) is an asset tracking add-on to Request Tracker (RT). If you are comfortable with configuring and customizing RT then you will feel right at home with AT.
If you are not already an AT user, you might want to use RT-Extension-Assets instead.
Asset Tracker borrows a lot from RT:
- Just as RT tickets are organized into queues, AT assets are organized into asset types.
- AT uses RT's custom fields system.
- Links can be created between assets, or between assets and tickets. Link types are configurable, allowing you to add new relationship types as needed.
- Asset roles can be customized. Need owners, admin, approvers, auditors? No problem.
- AT has a search interface similar to RT. Searches can be saved and can appear on your RT home page and dashboards.
Users are encouraged to join and participate in the at-users Google group.
Some support is given on the rt-users mailing list, however we would prefer not to bother non-AT users with AT specific chatter, so please join our group.