ATN MODMAIL

A Completely Customizable, Easy to use Modmail Bot

Overview • Installation • Community • License

Overview

ATN ModMail is an open source ModMail bot made by NotReallyEight. This modmail is completely customizable and a very easy to use bot. It doesn't require coding knowledge also except just configuring certain values.

Installation is also very easy. Configuring the bot with custom messages just requires basic variable assign knowledge.

The features are:

• Snippets
• Custom Emoji Reaction
• Customizable Open and Close Ticket Messages
• Ticket Transcripts

Prerequisites

When using the bot, you must have done the following:

• Installed Node.js on their official website

Installation

Configure the bot settings by making changes in config.example.ts and snippets.example.ts. After configuring, change the file names to config.ts and snippets.ts and then type in npm install and finally npm run startin terminal* where location must be the bot directory.

If you still experience issues, feel free to join the Discord Server and ask for help.

If you find any bugs or issues in it, feel free to fork it and submit a PR or you could just create a Github Issue. Alternatively, you could also join the Discord Server

Common Errors

Authentication failed

If you are getting this error, you need to save the file using the shortcut Ctrl + S. If you did not save the file, there will be a white ball at the left/right of the filename at the top of the screen, as you can see from the screenshot below.

Disallowed intents specified

If you are getting this error, you need to head over to your bot's application and click on the Bot tab, from there you need to enable the Server Members Intent, as you can see from the screenshot below.

FAQ

How can I use a default emoji in the config.ts file?

If you do not like custom emojis, and you want to use some default ones, you should type the emoji directly from your computer's keyboard through shortcuts or copy pasting using third party websites. (E.g.: Emojipedia)

You can see how it would look like with the ✔️ emoji for example:

Join the community

ATN Modmail is still being developed. This means, new features are yet to come. You are free to contribute to this project by submitting PR's

Join us on our Official Discord Server!

License

Released under the GNU GPL v3 license.

Notes

*To open the terminal in Visual Studio Code, you need to:

• Open Visual Studio Code, click on Terminal, then, click on New Terminal. In the popup that will show up, type in the command you want to run, as you can see from the example screenshot below.