LDAP - Custom field on User object mapping raise Error on synchronization

[AnaelMobilia]

Used Zammad Version

6.2.0-1709804266.ec3dc126.bookworm

Environment

• Installation method: package
• Operating system: Debian GNU/Linux 12 (bookworm)
• Database + version: postgresql-15.6-0+deb12u1
• Elasticsearch version: 8.12.2
• Browser + version: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:125.0) Gecko/20100101 Firefox/125.0

Actual behaviour

LDAP synchronization failed for new users with Error on production.log :

E, [2024-04-25T00:31:39.453710#9374-51341820] ERROR -- : unknown attribute 'function' for User.

          raise UnknownAttributeError.new(self, k)
          ^^^^^ (ActiveModel::UnknownAttributeError)
lib/sequencer/unit/import/common/model/create.rb:13:in `process'
lib/sequencer/unit/import/common/model/mixin/skip/action.rb:42:in `process'
lib/sequencer/unit/base.rb:247:in `process'
lib/sequencer.rb:76:in `block (4 levels) in process'
lib/mixin/start_finish_logger.rb:9:in `log_start_finish'
lib/sequencer.rb:75:in `block (3 levels) in process'
lib/sequencer/state.rb:151:in `process'
lib/sequencer.rb:73:in `block (2 levels) in process'
lib/sequencer/units.rb:27:in `block in each'
lib/sequencer/units.rb:26:in `each'
lib/sequencer/units.rb:26:in `each'
lib/sequencer.rb:71:in `each_with_index'
lib/sequencer.rb:71:in `block in process'
lib/mixin/start_finish_logger.rb:9:in `log_start_finish'
lib/sequencer.rb:69:in `process'
lib/sequencer.rb:24:in `process'
lib/sequencer/unit/import/common/sub_sequence/mixin/base.rb:26:in `sequence_resource'
lib/sequencer/unit/import/ldap/users/sub_sequence.rb:12:in `block in process'
lib/ldap.rb:66:in `search'
lib/sequencer/unit/import/ldap/users/sub_sequence.rb:10:in `process'
lib/sequencer/unit/base.rb:247:in `process'
lib/sequencer.rb:76:in `block (4 levels) in process'
lib/mixin/start_finish_logger.rb:9:in `log_start_finish'
lib/sequencer.rb:75:in `block (3 levels) in process'
lib/sequencer/state.rb:151:in `process'
lib/sequencer.rb:73:in `block (2 levels) in process'
lib/sequencer/units.rb:27:in `block in each'
lib/sequencer/units.rb:26:in `each'
lib/sequencer/units.rb:26:in `each'
lib/sequencer.rb:71:in `each_with_index'
lib/sequencer.rb:71:in `block in process'
lib/mixin/start_finish_logger.rb:9:in `log_start_finish'
lib/sequencer.rb:69:in `process'
lib/sequencer.rb:24:in `process'
lib/sequencer/unit/import/common/sub_sequence/mixin/base.rb:26:in `sequence_resource'
lib/sequencer/unit/import/ldap/sources/sub_sequence.rb:12:in `block in process'
lib/sequencer/unit/import/ldap/sources/sub_sequence.rb:11:in `each'
lib/sequencer/unit/import/ldap/sources/sub_sequence.rb:11:in `process'
lib/sequencer/unit/base.rb:247:in `process'
lib/sequencer.rb:76:in `block (4 levels) in process'
lib/mixin/start_finish_logger.rb:9:in `log_start_finish'
lib/sequencer.rb:75:in `block (3 levels) in process'
lib/sequencer/state.rb:151:in `process'
lib/sequencer.rb:73:in `block (2 levels) in process'
lib/sequencer/units.rb:27:in `block in each'
lib/sequencer/units.rb:26:in `each'
lib/sequencer/units.rb:26:in `each'
lib/sequencer.rb:71:in `each_with_index'
lib/sequencer.rb:71:in `block in process'
lib/mixin/start_finish_logger.rb:9:in `log_start_finish'
lib/sequencer.rb:69:in `process'
lib/sequencer.rb:24:in `process'
lib/import/mixin/sequence.rb:17:in `process'
lib/import/integration_base.rb:94:in `start'
app/models/import_job.rb:26:in `start'
app/models/import_job.rb:107:in `start'
app/models/import_job.rb:97:in `start_registered'
(eval):1:in `eval_job_method'
lib/background_services/service/process_scheduled_jobs/job_executor.rb:48:in `eval'
lib/background_services/service/process_scheduled_jobs/job_executor.rb:48:in `eval_job_method'
lib/background_services/service/process_scheduled_jobs/job_executor.rb:23:in `execute'
lib/background_services/service/process_scheduled_jobs/job_executor/one_time.rb:6:in `run'
lib/background_services/service/process_scheduled_jobs/job_executor.rb:10:in `run'
lib/background_services/service/process_scheduled_jobs/manager.rb:84:in `block in start_in_thread'
lib/application_handle_info.rb:19:in `use'
lib/background_services/service/process_scheduled_jobs/manager.rb:82:in `start_in_thread'
lib/background_services/service/process_scheduled_jobs/manager.rb:73:in `block (2 levels) in start'
lib/background_services/service/process_scheduled_jobs/manager.rb:72:in `block in start'

Expected behaviour

New user to be created

Steps to reproduce the behaviour

• Add a custom field on User object called "function" (type "input")
• Create an LDAP integration
• Map fields as picture
  
• Run the LDAP synchronization
• Error message on interface
  

Note: I tried to create LDAP synchronisation without the custom User field on the mapped fields. LDAP Users are successfully created. When I update the LDAP fields mapping, there is no issue on the synchronization (but the field isn't updated).

Bests regards,
Anael

Support Ticket

No response

I'm sure this is a bug and no feature request or a general question.

yes

[AnaelMobilia]

Bug solved after update to 6.3 / 6.3.1, closing it! :-)