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praefect-startup.md

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Praefect is down

Symptoms

  • Message in prometheus-alerts Praefect is down on [hostname]

1. Check the Praefect Logs

  • Check Sentry for unusual errors
  • Check the Praefect service logs on the affected host
    • grep for SIGSEGV or SIGILL in /var/log/gitlab/praefect/

2. Ensure that the Praefect server process is running

  • Can you see the process in ps aux | grep praefect?
  • Is the prometheus port responding: Does curl https://localhost:10101/metrics respond?
  • Attempt to restart praefect service: sudo gitlab-ctl restart praefect