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Review Touchpoints processes #5232

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sarah-sch opened this issue Apr 10, 2023 · 2 comments
Closed

Review Touchpoints processes #5232

sarah-sch opened this issue Apr 10, 2023 · 2 comments
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@brunerae @sarah-sch @jaclinec
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Role: Content Content/writing skills needed

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@sarah-sch
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sarah-sch commented Apr 10, 2023 •
edited

Confirm how Touchpoints feedback will be handled moving forward.
@sarah-sch sarah-sch self-assigned this Apr 10, 2023
@mejiaj mejiaj added the Role: Content Content/writing skills needed label Apr 14, 2023
@sarah-sch
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@brunerae - updating the description on this issue so that it is scoped to the current sprint. We discussed at sprint planning at 2/20 that to close this issue we need to confirm what the Touchpoints process will be going forward. Our recollection is that it will be handled the way Zendesk is. Can you confirm that is the plan and who will be the point person or point people on monitoring and responding to feedback?

@brunerae
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Hi @sarah-sch / @jaclinec - combing through old GH notifications. Our established process is that, on a monthly basis as part of reporting, I will create Issues for any reported items in Zendesk. I am closing this Issue!

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@brunerae brunerae

@sarah-sch sarah-sch

@jaclinec jaclinec

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@mejiaj @brunerae @sarah-sch @jaclinec