Sync library not working #487

m00kfu · 2020-01-01T15:24:40Z

So I've been using trakt with Kodi on a windows machine for years, no problem. Even tried having it sync on the windows machine earlier today to make sure it wasn't an issue with the trakt api itself. I decided to set up a raspberry pi 4 running raspbian buster as a dedicated media center. For some reason the trakt plugin just doesn't get any data to sync the watched status on my library in the new setup. I've installed/uninstalled/reinstalled the trakt plugin multiple times, restarted kodi, rebooted the machine, reset my auth token for tract multiple times (both through kodi and by revoking access through the website)... nothing seems to work. Any suggestions for what to try next would be more than welcome!

Here's the log file showing what's happening... https://paste.kodi.tv/qesafopevo.kodi

m00kfu · 2020-01-01T16:03:18Z

Also just confirmed that scrobbling works fine, so it's not an account issue.

razzeee · 2020-01-04T12:18:57Z

I can't get the same problem with linux. But I don't have an 32bit ARM, can you try with the latest v18 release?

m00kfu · 2020-01-04T14:57:16Z

Unfortunately v18.4 is the latest release available for the raspberry pi 4 at the moment. I was also wondering if it was something specific to the pi4 build that was causing it, because my windows install was also 18.4 still and didn't have this issue. It's been years since I've done the compiling thing myself but maybe I'll spend some time today playing around and see if I can get 18.5 compiled myself.

razzeee · 2020-01-04T15:04:37Z

Can you maybe diff the dependencies your raspberry pi lists versus the ones you windows does? I mean the ones shown in the Kodi UI for the trakt addon.

m00kfu · 2020-01-04T15:26:14Z

Just checked them both and they match, both the dependencies and the version numbers.

razzeee · 2020-01-04T15:34:52Z

And your using it with the same trakt user?

m00kfu · 2020-01-04T15:36:59Z

Yep, same trakt account

m00kfu · 2020-01-04T15:53:36Z

The only thing I can think of is maybe it's something to do with kodi's database? The windows install went back years, at least until Jarvis. Unfortunately I switched the windows install over to use upnp last night and cleaned the library so I can't get log data to compare the shows info submitted to trakt in the plugin.

razzeee · 2020-01-04T20:10:45Z

Your not using nfo files?

…

On Sat, 4 Jan 2020, 16:53 m00kfu, ***@***.***> wrote: The only thing I can think of is maybe it's something to do with kodi's database? The windows install went back years, at least until Jarvis. Unfortunately I switched the windows install over to use upnp last night and cleaned the library so I can't get log data to compare the shows info submitted to trakt in the plugin. — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#487?email_source=notifications&email_token=ABNLEZF7RHJRAVZSXGHVWJDQ4CWIDA5CNFSM4KB3S6QKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEIC2RLA#issuecomment-570796204>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABNLEZACHFWXXIJDPRX2QI3Q4CWIDANCNFSM4KB3S6QA> .

m00kfu · 2020-01-04T21:06:24Z

Nope, no nfo files. Everything is just scraped from thetvdb and stored in kodi's database.

journeym · 2020-01-12T18:35:55Z

I have the same problem, trakt is not syncing.
Im using Raspbian booster, and latest Kodi.
It was working fine before 14 of december 19, as mentioned here https://forum.kodi.tv/showthread.php?tid=220547

egrueda · 2020-01-13T15:09:30Z

Same problem here, I get a "200 None" response from API
https://pastebin.com/Bjgh3AhF

journeym · 2020-01-23T12:57:07Z

All right, my problem was because of expired token. After i enabled debug in kodi and in settings .xml for an addon in userdata (for some strange reason button in addon never REALLY enables the debug mode for the addon, even after disabling/enabling.
I got the relevant logs i could work with
2020-01-23 14:49:38.175 T:2413035728 DEBUG: [script.trakt] resources.lib.syncMovies: [Movies Sync] Getting movie data from Kodi 2020-01-23 14:49:38.393 T:2413035728 DEBUG: [script.trakt] resources.lib.syncMovies: [Movies Sync] Getting movie collection from Trakt.tv 2020-01-23 14:49:38.395 T:2413035728 INFO: [script.trakt] trakt.core.http: OAuth - Current username is not available ("username" parameter hasn't been defined) 2020-01-23 14:49:38.395 T:2413035728 INFO: [script.trakt] trakt.core.http: OAuth - Token has expired, refreshing token... 2020-01-23 14:49:38.401 T:2413035728 DEBUG: [script.trakt] urllib3.connectionpool: Starting new HTTPS connection (1): api.trakt.tv:443 2020-01-23 14:49:38.645 T:2413035728 DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "POST /oauth/token HTTP/1.1" 401 213 2020-01-23 14:49:38.650 T:2413035728 WARNING: [script.trakt] trakt.core.http: OAuth - Unable to refresh expired token (rejected) 2020-01-23 14:49:38.651 T:2413035728 DEBUG: [script.trakt] trakt.core.emitter: [trakt.client.TraktClient ]:emit(event: 'oauth.refresh.rejected', args: (None,), kwargs: {}) 2020-01-23 14:49:38.651 T:2413035728 DEBUG: [script.trakt] resources.lib.syncMovies: [Movies Sync] Error getting Trakt.tv movie list, aborting movie Sync.
So, after re-connecting to trakt all started working.

razzeee · 2020-01-23T13:18:14Z

That's by design, as that was how it was meant to be implemented according to the kodi guys.

Pebaar · 2020-01-26T15:28:34Z

All right, my problem was because of expired token. After i enabled debug in kodi and in settings .xml for an addon in userdata (for some strange reason button in addon never REALLY enables the debug mode for the addon, even after disabling/enabling.
I got the relevant logs i could work with
2020-01-23 14:49:38.175 T:2413035728 DEBUG: [script.trakt] resources.lib.syncMovies: [Movies Sync] Getting movie data from Kodi 2020-01-23 14:49:38.393 T:2413035728 DEBUG: [script.trakt] resources.lib.syncMovies: [Movies Sync] Getting movie collection from Trakt.tv 2020-01-23 14:49:38.395 T:2413035728 INFO: [script.trakt] trakt.core.http: OAuth - Current username is not available ("username" parameter hasn't been defined) 2020-01-23 14:49:38.395 T:2413035728 INFO: [script.trakt] trakt.core.http: OAuth - Token has expired, refreshing token... 2020-01-23 14:49:38.401 T:2413035728 DEBUG: [script.trakt] urllib3.connectionpool: Starting new HTTPS connection (1): api.trakt.tv:443 2020-01-23 14:49:38.645 T:2413035728 DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "POST /oauth/token HTTP/1.1" 401 213 2020-01-23 14:49:38.650 T:2413035728 WARNING: [script.trakt] trakt.core.http: OAuth - Unable to refresh expired token (rejected) 2020-01-23 14:49:38.651 T:2413035728 DEBUG: [script.trakt] trakt.core.emitter: [trakt.client.TraktClient ]:emit(event: 'oauth.refresh.rejected', args: (None,), kwargs: {}) 2020-01-23 14:49:38.651 T:2413035728 DEBUG: [script.trakt] resources.lib.syncMovies: [Movies Sync] Error getting Trakt.tv movie list, aborting movie Sync.
So, after re-connecting to trakt all started working.

How did you resolve this issue? I have the same "Error getting Trakt.tv movie list, aborting movie Sync" problem (not seeing any oath issues though) with rpi4 on raspbian buster. (works fine on rpi4 libreelec and on windows 10)
You mention re-connecting solved this problem. Did you just delete and reinstall the add-on? I've done that a number of times.

journeym · 2020-01-26T15:59:26Z

For reference, my hardware/software versions
root@amn:~# lsb_release -a No LSB modules are available. Distributor ID: Raspbian Description: Raspbian GNU/Linux 10 (buster) Release: 10 Codename: buster
root@amn:~# cat /proc/device-tree/model Raspberry Pi 4 Model B Rev 1.1

root@amn:~# apt list kodi Listing... Done kodi/testing,now 2:18.5-1~buster all [installed]
I just pushed the how to connect button in trakt addon config, and entered provided key using provided url.

Pebaar · 2020-01-26T18:14:32Z

For reference, my hardware/software versions
root@amn:~# lsb_release -a No LSB modules are available. Distributor ID: Raspbian Description: Raspbian GNU/Linux 10 (buster) Release: 10 Codename: buster
root@amn:~# cat /proc/device-tree/model Raspberry Pi 4 Model B Rev 1.1

root@amn:~# apt list kodi Listing... Done kodi/testing,now 2:18.5-1~buster all [installed]
I just pushed the how to connect button in trakt addon config, and entered provided key using provided url.

Thanks for the reply. It does not look like a linking issue considering scrobbling is working. I just can't get the watched flags to sync from trakt.

journeym · 2020-01-26T19:17:34Z

My log for reference
https://pastebin.com/6NFAGnEE

journeym · 2020-01-26T19:22:00Z

trakt seems overwhelmed with requests today, got a few timeouts on a web

Pebaar · 2020-01-27T05:05:36Z

trakt seems overwhelmed with requests today, got a few timeouts on a web

I also noticed this. I will test again tonight and see if it is any better.
Although it was working on LibreELEC and Windows 10 yesterday.

Pebaar · 2020-01-27T07:19:23Z

2020-01-26 19:46:22.819 T:2688540880 DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/watched/shows HTTP/1.1" 200 None
2020-01-26 19:46:22.996 T:2688540880 DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Invalid Trakt.tv show list, possible error getting data from Trakt, aborting Trakt.tv collection/watched/rated update.
2020-01-26 19:46:23.000 T:2688540880 DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Error getting Trakt.tv collected show list, aborting tv show sync.

How can I determine what the error is getting the show list?

egrueda · 2020-01-27T08:07:59Z

This is the part of the log where my windows machine does sync and my linux oen doesn't:

Kodi 18.5 on win7

2020-01-27 08:33:55.775 T:15580   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Getting episode collection/watched/rated from Trakt.tv
2020-01-27 08:33:56.099 T:15580   DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/collection/shows HTTP/1.1" 200 None
2020-01-27 08:33:59.169 T:15580   DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/watched/shows HTTP/1.1" 200 None
2020-01-27 08:34:00.052 T:15580   DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/ratings/shows HTTP/1.1" 200 None
2020-01-27 08:34:00.204 T:15580   DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/ratings/episodes HTTP/1.1" 200 None
2020-01-27 08:34:00.380 T:15580   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] 24 show(s) have episodes (125) to be added to your Trakt.tv collection.

Kodi 18.5 on raspbian

2020-01-27 09:04:00.503 T:2166796496   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Getting episode collection/watched/rated from Trakt.tv
2020-01-27 09:04:03.674 T:2166796496   DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/collection/shows HTTP/1.1" 200 None
2020-01-27 09:04:03.781 T:2166796496   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Invalid Trakt.tv show list, possible error getting data from Trakt, aborting Trakt.tv collection/watched/rated update.
2020-01-27 09:04:03.784 T:2166796496   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Error getting Trakt.tv collected show list, aborting tv show sync.

Does this point to a urllib3-related failure?
P.S.: in both machines, script.module.urllib3 is version 1.25.6, so might be related to python... don't know for sure

egrueda · 2020-01-27T08:30:55Z

I've edited syncEpisodes.py (line 143) just before "Invalid Trakt.tv show list" for debugging the exception.
I just added:

        except Exception as e:
            z = e
            logger.debug("** Start **")
            logger.debug(z)
            logger.debug("** Stop **")

And this is what I get:

2020-01-27 09:25:21.488 T:2682224848   DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/collection/shows HTTP/1.1" 200 None
2020-01-27 09:25:21.564 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: ** Start **
2020-01-27 09:25:21.564 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: "arrow" module is not available
2020-01-27 09:25:21.565 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: ** Stop **
2020-01-27 09:25:21.565 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Invalid Trakt.tv show list, possible error getting data from Trakt, aborting Trakt.tv collection/wa

Which module is it missing? any clues?

razzeee · 2020-01-27T08:52:46Z

That's the arrow module http://ftp.snt.utwente.nl/pub/software/xbmc/addons/leia/script.module.arrow/

egrueda · 2020-01-27T08:58:57Z

That's the arrow module http://ftp.snt.utwente.nl/pub/software/xbmc/addons/leia/script.module.arrow/

But I do have that addon installed, that's the thing
I've forced update to version 0.15.5 but error persists

Pebaar · 2020-01-27T09:07:36Z

I've edited syncEpisodes.py (line 143) just before "Invalid Trakt.tv show list" for debugging the exception.
I just added:

        except Exception as e:
            z = e
            logger.debug("** Start **")
            logger.debug(z)
            logger.debug("** Stop **")

And this is what I get:

2020-01-27 09:25:21.488 T:2682224848   DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/collection/shows HTTP/1.1" 200 None
2020-01-27 09:25:21.564 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: ** Start **
2020-01-27 09:25:21.564 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: "arrow" module is not available
2020-01-27 09:25:21.565 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: ** Stop **
2020-01-27 09:25:21.565 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Invalid Trakt.tv show list, possible error getting data from Trakt, aborting Trakt.tv collection/wa

Which module is it missing? any clues?

Thanks for this. I'll do a similar test tonight and report back.

razzeee · 2020-01-27T09:13:11Z

You could try if you get more infos with https://stackoverflow.com/a/4564595/2859813

journeym · 2020-01-27T10:49:30Z

i also have 0.15.5

egrueda · 2020-01-27T11:03:54Z

You could try if you get more infos with https://stackoverflow.com/a/4564595/2859813

Sure! Here you have it

2020-01-27 12:02:08.527 T:2684326096   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Getting episode collection/watched/rated from Trakt.tv
2020-01-27 12:02:08.837 T:2684326096   DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/collection/shows HTTP/1.1" 200 None
2020-01-27 12:02:08.910 T:2684326096   DEBUG: [script.trakt] resources.lib.syncEpisodes: "arrow" module is not available
2020-01-27 12:02:08.919 T:2684326096   DEBUG: [script.trakt] resources.lib.syncEpisodes: Traceback (most recent call last):
                                              File "/home/pi/.kodi/addons/script.trakt/resources/lib/syncEpisodes.py", line 128, in __traktLoadShows
                                                traktShowsCollected = self.sync.traktapi.getShowsCollected(traktShowsCollected)
                                              File "/home/pi/.kodi/addons/script.trakt/resources/lib/traktapi.py", line 189, in getShowsCollected
                                                Trakt['sync/collection'].shows(shows, exceptions=True)
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/interfaces/base/__init__.py", line 22, in wrap
                                                return func(*args, **kwargs)
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/interfaces/sync/core/mixins.py", line 53, in shows
                                                **kwargs
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/interfaces/sync/collection.py", line 25, in get
                                                **kwargs
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/interfaces/base/__init__.py", line 22, in wrap
                                                return func(*args, **kwargs)
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/interfaces/sync/core/mixins.py", line 45, in get
                                                **self.flags
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/mapper/sync.py", line 24, in process
                                                **kwargs
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/mapper/sync.py", line 200, in map_items
                                                **kwargs
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/mapper/sync.py", line 46, in item
                                                **kwargs
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/mapper/sync.py", line 92, in show
                                                cls.show_episode(client, season, episode_num, i_episode, **kwargs)
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/mapper/sync.py", line 113, in show_episode
                                                **kwargs
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/mapper/sync.py", line 274, in map_item
                                                obj = cls.construct(client, media, i_data, keys, **kwargs)
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/mapper/core/base.py", line 107, in construct
                                                return Episode._construct(client, keys, item, **kwargs)
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/objects/episode.py", line 156, in _construct
                                                episode._update(info, **kwargs)
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/objects/episode.py", line 134, in _update
                                                super(Episode, self)._update(info, **kwargs)
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/objects/video.py", line 105, in _update
                                                self.collected_at = from_iso8601_datetime(info.get('collected_at'))
                                              File "/home/pi/.kodi/addons/script.module.trakt/lib/trakt/core/helpers.py", line 124, in from_iso8601_datetime
                                                raise Exception('"arrow" module is not available')
                                            Exception: "arrow" module is not available
2020-01-27 12:02:08.919 T:2684326096   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Invalid Trakt.tv show list, possible error getting data from Trakt, aborting Trakt.tv collection/watched/rated update.
2020-01-27 12:02:08.922 T:2684326096   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Error getting Trakt.tv collected show list, aborting tv show sync.
2020-01-27 12:02:08.929 T:2684326096   DEBUG: [script.trakt] resources.lib.sync: [Sync] Finished synchronization with Trakt.tv

Hope it helps

Pebaar · 2020-01-27T13:57:04Z

I've edited syncEpisodes.py (line 143) just before "Invalid Trakt.tv show list" for debugging the exception.
I just added:

        except Exception as e:
            z = e
            logger.debug("** Start **")
            logger.debug(z)
            logger.debug("** Stop **")

And this is what I get:

2020-01-27 09:25:21.488 T:2682224848   DEBUG: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/collection/shows HTTP/1.1" 200 None
2020-01-27 09:25:21.564 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: ** Start **
2020-01-27 09:25:21.564 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: "arrow" module is not available
2020-01-27 09:25:21.565 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: ** Stop **
2020-01-27 09:25:21.565 T:2682224848   DEBUG: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Invalid Trakt.tv show list, possible error getting data from Trakt, aborting Trakt.tv collection/wa

Which module is it missing? any clues?

I'm getting the same issue:

"arrow" module is not available

I also have 0.15.5 installed though

journeym · 2020-01-27T14:40:04Z

Interesting. I have the same hardware/software versions, and dont have that problem.
Feel free to ask for any info to narrow down the issue.

Pebaar · 2020-01-27T15:04:54Z

Interesting. I have the same hardware/software versions, and dont have that problem.
Feel free to ask for any info to narrow down the issue.

Thanks but I'm out of ideas at the moment. I'm gonna trash the OS and start from scratch and hope for the best.

egrueda · 2020-01-27T15:15:48Z

Thanks but I'm out of ideas at the moment. I'm gonna trash the OS and start from scratch and hope for the best.

I whish I could give you some more information, but I have no idea :-(
System is a clean install or Raspbian 10 Buster.
Installed kodi version: 2:18.5-1~buster using apt
All has been installed manually, no distros, images or scripts.

pi@rpi4:~ $ python --version
Python 2.7.16

pi@rpi4:~ $ python
Python 2.7.16 (default, Oct 10 2019, 22:02:15) 
[GCC 8.3.0] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> import arrow
Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/home/pi/.local/lib/python2.7/site-packages/arrow/__init__.py", line 3, in <module>
    from .api import get, now, utcnow
  File "/home/pi/.local/lib/python2.7/site-packages/arrow/api.py", line 10, in <module>
    from arrow.factory import ArrowFactory
  File "/home/pi/.local/lib/python2.7/site-packages/arrow/factory.py", line 18, in <module>
    from arrow import parser
  File "/home/pi/.local/lib/python2.7/site-packages/arrow/parser.py", line 15, in <module>
    from backports.functools_lru_cache import lru_cache  # pragma: no cover
ImportError: No module named functools_lru_cache

Is that functools_lru_cache error important? :-D

razzeee · 2020-01-27T15:54:48Z

Can you check if the arrow dependency is enabled? settings > system > addons > manage dependencies

functools_lru_cache might be relevant, as that's a dependency of requests for python 2.7 but not with python 3 (or kodi matrix therefore)

Anyway functools_lru_cache should have been installed via dependency in kodi too

egrueda · 2020-01-27T16:04:35Z

Can you check if the arrow dependency is enabled? settings > system > addons > manage dependencies

Yes, I can see it, attached relevant screenshots

Pebaar · 2020-01-27T18:05:19Z

Can you check if the arrow dependency is enabled? settings > system > addons > manage dependencies

Yes, I can see it, attached relevant screenshots

I have the same versions running after a fresh Raspbian Buster reinstall -> install Kodi -> install Trakt plugin ... but I still get the same error

carlosg85 · 2020-01-28T07:57:05Z

Same problem with Raspbian & RASPY 4... cannot get my showed films in kodi

razzeee · 2020-01-28T10:33:41Z

Can any of you edit the code here https://github.com/Razzeee/script.module.trakt/blob/master/lib/trakt/core/helpers.py#L8-L11 so that we get a log of the error and a stacktrace too?

Pebaar · 2020-01-28T10:36:51Z

Can any of you edit the code here https://github.com/Razzeee/script.module.trakt/blob/master/lib/trakt/core/helpers.py#L8-L11 so that we get a log of the error and a stacktrace too?

I'll try that when I get home if someone doesn't beat me to it :) Thanks

Pebaar · 2020-01-28T15:15:10Z

Can any of you edit the code here https://github.com/Razzeee/script.module.trakt/blob/master/lib/trakt/core/helpers.py#L8-L11 so that we get a log of the error and a stacktrace too?

Got the following output:

No module named functools_lru_cache

EDIT: confirmed backports.functools_lru_cache 1.6.1 is in list under manage dependencies

EDIT2: code generating the above output:

from backports.functools_lru_cache import lru_cache

razzeee · 2020-01-28T22:19:42Z

Can you try #486 (comment) or if that doesn't work arrow-py/arrow#495 (comment)

egrueda · 2020-01-28T23:34:16Z

I did:
sudo apt install python-backports.functools-lru-cache

Then I tried again to import arrow manually, and this time it didn't fail:

pi@rpi4:~ $ python
Python 2.7.16 (default, Oct 10 2019, 22:02:15) 
[GCC 8.3.0] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> import arrow
>>> 
pi@rpi4:~ $

So something had been fixed.
Then I restarted kodi and tried again.
Run without errors :-D
It's working! Fixed.
Thank you, @razzeee !!

pi@rpi4:~ $ dpkg -L python-backports.functools-lru-cache
/.
/usr
/usr/lib
/usr/lib/python2.7
/usr/lib/python2.7/dist-packages
/usr/lib/python2.7/dist-packages/backports
/usr/lib/python2.7/dist-packages/backports/functools_lru_cache.py
/usr/lib/python2.7/dist-packages/backports.functools_lru_cache-1.5.egg-info
/usr/lib/python2.7/dist-packages/backports.functools_lru_cache-1.5.egg-info/PKG-INFO
/usr/lib/python2.7/dist-packages/backports.functools_lru_cache-1.5.egg-info/dependency_links.txt
/usr/lib/python2.7/dist-packages/backports.functools_lru_cache-1.5.egg-info/namespace_packages.txt
/usr/lib/python2.7/dist-packages/backports.functools_lru_cache-1.5.egg-info/requires.txt
/usr/lib/python2.7/dist-packages/backports.functools_lru_cache-1.5.egg-info/top_level.txt
/usr/share
/usr/share/doc
/usr/share/doc/python-backports.functools-lru-cache
/usr/share/doc/python-backports.functools-lru-cache/changelog.Debian.gz
/usr/share/doc/python-backports.functools-lru-cache/changelog.gz
/usr/share/doc/python-backports.functools-lru-cache/copyright
/usr/share/python
/usr/share/python/ns
/usr/share/python/ns/python-backports.functools-lru-cache

Pebaar · 2020-01-29T05:00:44Z

Can you try #486 (comment) or if that doesn't work crsmithdev/arrow#495 (comment)

Thanks for this! As @egrueda mentioned, installing python-backports.functools-lru-cache has gotten things going.

carlosg85 · 2020-01-29T07:16:16Z

Now is working! thank you very much all of you

MasterCATZ · 2020-07-03T22:53:00Z

even with sudo apt install python-backports.functools-lru-cache
that dependancy is listed as orphened v1.6.1 no updates available and incompatible with kodi ?

traktv still errors out , has not been in sync all year unsure why it is not loading resources.lib

2020-07-04 08:51:23.506 T:140401717528320 ERROR: EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--
- NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
Error Type: <type 'exceptions.ImportError'>
Error Contents: No module named resources.lib
Traceback (most recent call last):
File "/home/aio/.kodi/addons/script.trakt/default.py", line 5, in
from resources.lib import kodilogging
ImportError: No module named resources.lib
-->End of Python script error report<--

https://pastebin.com/X8XUy3WD

whereis python python: /usr/bin/python3.6 /usr/bin/python3.6m /usr/bin/python3.8-config /usr/bin/python3.8 /usr/bin/python2.7 /usr/bin/python /usr/lib/python2.7 /usr/lib/python3.8 /usr/lib/python3.6 /usr/lib/python3.7 /etc/python3.8 /etc/python /etc/python2.7 /etc/python3.6 /etc/python3.7 /usr/local/lib/python3.8 /usr/local/lib/python2.7 /usr/local/lib/python3.6 /usr/include/python3.8 /usr/include/python2.7 /usr/include/python3.8m /usr/share/python
which python3 /usr/bin/python3

and de-installed nightly version of kodi and installed version supplied with apt for ubuntu 20.04 LTS

odly what seemed to fix this was loading up kodi as root , installing traktv then copying the addons folder over the top of the normal kodi profile

DarthMuppet54 · 2020-10-13T11:30:03Z

I had the same symptoms on Raspberry Pi OS 10 (buster), freshly downloaded and installed today.

sudo apt install python-backports.functools-lru-cache

fixed it. I also did a fresh install of Ubuntu 20.04 elsewhere last night, and it worked without intervention on there. Kodi is 18.7, current for the 32-bit ARM-based Pi 4.

slm020 · 2021-01-21T13:48:54Z

Been having the same problem for nearly a year.

Reinstalled Pi with latest Raspbian two weeks ago and stumbled across this just now. "sudo apt install python-backports.functools-lru-cache" solved this problem on my Pi immediately.

Pi 4
Kodi 18.7
Raspbian 10 (Buster)

maarten682 · 2022-10-12T10:01:43Z

Just leaving some more search terms here, this is still a valid solution for some setups

Im running Kodi installed through retropie_setup --> optional packages via binary (granted a bit of an old retropie setup) but been having this problem across multiple installs;

Invalid Trakt.tv show list, possible error getting data from Trakt, aborting Trakt.tv collection/watched/rated update.

and running a quick

sudo apt install python-backports.functools-lru-cache

followed by a reboot instantly fixed everything!!

Sync library not working #487

Sync library not working #487

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