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[Airbrake] [Production] 535 Incorrect authentication data #657

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1000miles opened this issue Oct 2, 2017 · 2 comments
Open

[Airbrake] [Production] 535 Incorrect authentication data #657

1000miles opened this issue Oct 2, 2017 · 2 comments
Labels
airbrake bug in progress
Milestone
Sprint October

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@1000miles
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1000miles commented Oct 2, 2017 •
edited

Example 1: users#update

Airbrake error: #3836
Airbrake project: wheelmap

Error type: Net::SMTPAuthenticationError
Error message: 535 Incorrect authentication data
Where: users#update
Occurred at: Oct 02, 2017 10:21:18 UTC
First seen at: Oct 02, 2017 10:21:18 UTC
Occurrences: 1 ( since last deploy on Oct 02, 2017 10:18:34 UTC)
Severity: error

URL: https://wheelmap.org/profile
File: /opt/rbenv/versions/2.2.2/lib/ruby/2.2.0/net/smtp.rb

Backtrace:

/opt/rbenv/versions/2.2.2/lib/ruby/2.2.0/net/smtp.rb:976 in check_auth_response
/opt/rbenv/versions/2.2.2/lib/ruby/2.2.0/net/smtp.rb:751 in auth_login
/opt/rbenv/versions/2.2.2/lib/ruby/2.2.0/net/smtp.rb:732 in authenticate
/opt/rbenv/versions/2.2.2/lib/ruby/2.2.0/net/smtp.rb:567 in do_start
/opt/rbenv/versions/2.2.2/lib/ruby/2.2.0/net/smtp.rb:520 in start
/gems/mail-2.6.4/lib/mail/network/delivery_methods/smtp.rb:113 in deliver!
/gems/mail-2.6.4/lib/mail/message.rb:2149 in do_delivery
/gems/mail-2.6.4/lib/mail/message.rb:237 in block in deliver
/gems/actionmailer-4.1.15/lib/action_mailer/base.rb:527 in block in deliver_mail
/gems/activesupport-4.1.15/lib/active_support/notifications.rb:159 in block in instrument
/gems/activesupport-4.1.15/lib/active_support/notifications/instrumenter.rb:20 in instrument
/gems/activesupport-4.1.15/lib/active_support/notifications.rb:159 in instrument
/gems/actionmailer-4.1.15/lib/action_mailer/base.rb:525 in deliver_mail
/gems/mail-2.6.4/lib/mail/message.rb:237 in deliver
/gems/devise-3.2.4/lib/devise/models/authenticatable.rb:173 in send_devise_notification
/gems/devise-3.2.4/lib/devise/models/confirmable.rb:102 in send_confirmation_instructions
app/models/user.rb:44 in send_email_confirmation
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:429 in block in make_lambda
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:143 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:143 in block in halting_and_conditional
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:501 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:501 in block in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:501 in each
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:501 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:86 in run_callbacks
/gems/airbrake-5.8.1/lib/airbrake/rails/active_record.rb:22 in run_callbacks
/gems/activerecord-4.1.15/lib/active_record/callbacks.rb:302 in create_or_update
/gems/activerecord-4.1.15/lib/active_record/persistence.rb:103 in save
/gems/activerecord-4.1.15/lib/active_record/validations.rb:51 in save
/gems/activerecord-4.1.15/lib/active_record/attribute_methods/dirty.rb:21 in save
/gems/activerecord-4.1.15/lib/active_record/transactions.rb:268 in block (2 levels) in save
/gems/activerecord-4.1.15/lib/active_record/transactions.rb:329 in block in with_transaction_returning_status
/gems/activerecord-4.1.15/lib/active_record/connection_adapters/abstract/database_statements.rb:201 in block in transaction
/gems/activerecord-4.1.15/lib/active_record/connection_adapters/abstract/database_statements.rb:209 in within_new_transaction
/gems/activerecord-4.1.15/lib/active_record/connection_adapters/abstract/database_statements.rb:201 in transaction
/gems/activerecord-4.1.15/lib/active_record/transactions.rb:208 in transaction
/gems/activerecord-4.1.15/lib/active_record/transactions.rb:326 in with_transaction_returning_status
/gems/activerecord-4.1.15/lib/active_record/transactions.rb:268 in block in save
/gems/activerecord-4.1.15/lib/active_record/transactions.rb:283 in rollback_active_record_state!
/gems/activerecord-4.1.15/lib/active_record/transactions.rb:267 in save
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/active_record_helper.rb:26 in block in save
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/transaction.rb:848 in with_database_metric_name
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent.rb:572 in with_database_metric_name
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/active_record_helper.rb:25 in save
app/controllers/users_controller.rb:30 in update
/gems/actionpack-4.1.15/lib/action_controller/metal/implicit_render.rb:4 in send_action
/gems/actionpack-4.1.15/lib/abstract_controller/base.rb:189 in process_action
/gems/actionpack-4.1.15/lib/action_controller/metal/rendering.rb:10 in process_action
/gems/actionpack-4.1.15/lib/abstract_controller/callbacks.rb:20 in block in process_action
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:113 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:113 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:552 in block (2 levels) in compile
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:502 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:502 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:495 in block (2 levels) in around
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:306 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:306 in block (2 levels) in halting
/gems/cacheable_flash-0.3.4/lib/cacheable_flash.rb:31 in write_flash_to_cookie
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:429 in block in make_lambda
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:305 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:305 in block in halting
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:494 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:494 in block in around
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:502 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:502 in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:86 in run_callbacks
/gems/actionpack-4.1.15/lib/abstract_controller/callbacks.rb:19 in process_action
/gems/actionpack-4.1.15/lib/action_controller/metal/rescue.rb:29 in process_action
/gems/actionpack-4.1.15/lib/action_controller/metal/instrumentation.rb:32 in block in process_action
/gems/activesupport-4.1.15/lib/active_support/notifications.rb:159 in block in instrument
/gems/activesupport-4.1.15/lib/active_support/notifications/instrumenter.rb:20 in instrument
/gems/activesupport-4.1.15/lib/active_support/notifications.rb:159 in instrument
/gems/actionpack-4.1.15/lib/action_controller/metal/instrumentation.rb:30 in process_action
/gems/actionpack-4.1.15/lib/action_controller/metal/params_wrapper.rb:250 in process_action
/gems/activerecord-4.1.15/lib/active_record/railties/controller_runtime.rb:18 in process_action
/gems/actionpack-4.1.15/lib/abstract_controller/base.rb:136 in process
/gems/actionview-4.1.15/lib/action_view/rendering.rb:30 in process
/gems/actionpack-4.1.15/lib/action_controller/metal.rb:196 in dispatch
/gems/actionpack-4.1.15/lib/action_controller/metal/rack_delegation.rb:13 in dispatch
/gems/actionpack-4.1.15/lib/action_controller/metal.rb:232 in block in action
/gems/actionpack-4.1.15/lib/action_dispatch/routing/route_set.rb:80 in call
/gems/actionpack-4.1.15/lib/action_dispatch/routing/route_set.rb:80 in dispatch
/gems/actionpack-4.1.15/lib/action_dispatch/routing/route_set.rb:48 in call
/gems/actionpack-4.1.15/lib/action_dispatch/journey/router.rb:73 in block in call
/gems/actionpack-4.1.15/lib/action_dispatch/journey/router.rb:59 in each
/gems/actionpack-4.1.15/lib/action_dispatch/journey/router.rb:59 in call
/gems/actionpack-4.1.15/lib/action_dispatch/routing/route_set.rb:690 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/apipie-rails-0.3.6/lib/apipie/static_dispatcher.rb:65 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186 in call!
/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/apipie-rails-0.3.6/lib/apipie/extractor/recorder.rb:132 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/rack/agent_hooks.rb:30 in traced_call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/rack/browser_monitoring.rb:32 in traced_call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
lib/rack_i18n_locale_switcher.rb:29 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/warden-1.2.6/lib/warden/manager.rb:35 in block in call
/gems/warden-1.2.6/lib/warden/manager.rb:34 in catch
/gems/warden-1.2.6/lib/warden/manager.rb:34 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/rack-1.5.5/lib/rack/etag.rb:23 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/rack-1.5.5/lib/rack/conditionalget.rb:35 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/rack-1.5.5/lib/rack/head.rb:11 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/actionpack-4.1.15/lib/action_dispatch/middleware/params_parser.rb:27 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/actionpack-4.1.15/lib/action_dispatch/middleware/flash.rb:254 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/rack-1.5.5/lib/rack/session/abstract/id.rb:225 in context
/gems/rack-1.5.5/lib/rack/session/abstract/id.rb:220 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/flash_cookie_session-1.1.6/lib/flash_cookie_session/middleware.rb:30 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/actionpack-4.1.15/lib/action_dispatch/middleware/cookies.rb:562 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/activerecord-4.1.15/lib/active_record/query_cache.rb:36 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/airbrake-5.8.1/lib/airbrake/rack/middleware.rb:52 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/activerecord-4.1.15/lib/active_record/connection_adapters/abstract/connection_pool.rb:621 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/actionpack-4.1.15/lib/action_dispatch/middleware/callbacks.rb:29 in block in call
/gems/activesupport-4.1.15/lib/active_support/callbacks.rb:82 in run_callbacks
/gems/actionpack-4.1.15/lib/action_dispatch/middleware/callbacks.rb:27 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/actionpack-4.1.15/lib/action_dispatch/middleware/remote_ip.rb:76 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/actionpack-4.1.15/lib/action_dispatch/middleware/debug_exceptions.rb:17 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/actionpack-4.1.15/lib/action_dispatch/middleware/show_exceptions.rb:30 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/railties-4.1.15/lib/rails/rack/logger.rb:38 in call_app
/gems/railties-4.1.15/lib/rails/rack/logger.rb:22 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/actionpack-4.1.15/lib/action_dispatch/middleware/request_id.rb:21 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/rack-1.5.5/lib/rack/methodoverride.rb:21 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/rack-1.5.5/lib/rack/runtime.rb:17 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/activesupport-4.1.15/lib/active_support/cache/strategy/local_cache_middleware.rb:26 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/rack-1.5.5/lib/rack/sendfile.rb:112 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/librato-rack-0.6.0/lib/librato/rack.rb:94 in process_request
/gems/librato-rack-0.6.0/lib/librato/rack.rb:64 in call
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/railties-4.1.15/lib/rails/engine.rb:514 in call
/gems/railties-4.1.15/lib/rails/application.rb:144 in call
/gems/railties-4.1.15/lib/rails/railtie.rb:194 in public_send
/gems/railties-4.1.15/lib/rails/railtie.rb:194 in method_missing
/gems/newrelic_rpm-3.15.0.314/lib/new_relic/agent/instrumentation/middleware_tracing.rb:96 in call
/gems/unicorn-5.0.1/lib/unicorn/http_server.rb:562 in process_client
/gems/unicorn-5.0.1/lib/unicorn/http_server.rb:658 in worker_loop
/gems/unicorn-5.0.1/lib/unicorn/http_server.rb:508 in spawn_missing_workers
/gems/unicorn-5.0.1/lib/unicorn/http_server.rb:132 in start
/gems/unicorn-5.0.1/bin/unicorn:126 in <top (required)>
[GEM_ROOT]/bin/unicorn:23 in load
[GEM_ROOT]/bin/unicorn:23 in <main>
@1000miles
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1000miles commented Oct 2, 2017 •
edited

Steps to reproduce:

  • I am successfully logged in on wheelmap.org
  • I go to my profile at https://wheelmap.org/profile/edit
  • I type in another e-mail address and click on save
  • I get the error We're sorry, but something went wrong.

According to the backtrace this seems to be the corresponding part where the error happens:

# https://github.com/sozialhelden/wheelmap/blob/master/app/models/user.rb#L40-L45

def send_email_confirmation
  return if email.blank?
  # Generate a new token, so that the user cannot confirm any arbitrary email they want.
  generate_confirmation_token
  send_confirmation_instructions
end

The same error happens on staging as well.
=> At the moment users can not save/change their email address and also not after signup.

@1000miles
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1000miles commented Oct 2, 2017 •
edited

Example 2: users#after_signup_update

Occurrences 2 (all since last deploy)
Error type Net::SMTPAuthenticationError
Environment production
Severity error
File /opt/rbenv/versions/2.2.2/lib/ruby/2.2.0/net/smtp.rb:976
Where users#after_signup_update
URL https://wheelmap.org/profile/after_signup_update
Version Rails/4.1.15
Error message 535 Incorrect authentication data

@1000miles 1000miles added this to the Sprint October milestone Oct 5, 2017
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