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Password step of authentication failing in ADO extension #1835

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JGibson2019 opened this issue Sep 25, 2023 · 1 comment
Open

Password step of authentication failing in ADO extension #1835

JGibson2019 opened this issue Sep 25, 2023 · 1 comment
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bug Something isn't working

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@JGibson2019
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Describe the bug

When authentication is used with the ADO extension, the scanner is struggling to navigate the page and enter the password, causing auth and the task to fail.

To Reproduce
Steps to reproduce the behavior:

  1. Enable authentication in the ADO extension
  2. Set the url for scanning to https://ms.portal.azure.com/
    3.Run the accessibility task
  3. See error

Expected behavior

With verified credentials for authentication, login should succeed and the page should be scanned.

Screenshots

Context (please complete the following information)

  • OS Name & Version: N/A
  • Azure DevOps Extension Version & Environment: 3.5.0 Production
  • Browser Version: N/A
  • Target Page: N/A

Are you willing to submit a PR?

Did you search for similar existing issues?

Additional context

The affected team verified that their service account credentials are correct and they are able to login to the target test page (https://ms.portal.azure.com/) on Microsoft Supported Environments. So we can rule out authentication issues on their side for now.

@JGibson2019 JGibson2019 added the bug Something isn't working label Sep 25, 2023
@microsoft-github-policy-service microsoft-github-policy-service bot added the status: new This issue is new and requires triage by DRI. label Sep 25, 2023
@JGibson2019 JGibson2019 added status: ready for triage This issue is ready to be triaged by the Accessibility Insights team. bug Something isn't working and removed bug Something isn't working status: new This issue is new and requires triage by DRI. labels Sep 25, 2023
@DaveTryon DaveTryon removed the status: ready for triage This issue is ready to be triaged by the Accessibility Insights team. label Nov 20, 2023
@DaveTryon
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@v-viyada Please close this out if customers seem to be unblocked

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4 participants