Missing subtitles in external player VLC

[ngosang]

Describe the bug

I have a video file with 3 SRT subtitles. 2 of them are embedded in the MKV container and 1 is external.

• In Web Player => I see the 3 subtitles and they are working fine.
• In ExoPlayer => I see the 3 subtitles and they are working fine.
• In external player VLC => I only see the 2 embedded subtitles. The external subtitle (Spanish) is not available in the list, so it can't be selected.

Logs

No response

Application version

2.4.2

Where did you install the app from?

Google Play

Device information

OnePlus 8T

Android version

11

Jellyfin server version

10.7.7

Which video player implementations does this bug apply to?

• Web player (default)
• Integrated player (ExoPlayer)
• External player (VLC, mpv, MX Player)

[CarlosOlivo]

VLC for Android (not to be confused with libVLC) has not supported external subtitles for at least 5 years.

I recommend trying other players like mpv-android and MX Player first and see if it works.

[ngosang]

I had issues with VLC + external subtittles in the past but that is working for me:

• SMB/Samba remote file system is working perfect in VLC with external subtitles
• DLNA is working with external subtitles. MiniDLNA and Gerbera servers

I'm not sure how DLNA servers fix this issue. I guess they "create" a new MKV container with external and internal subtitles together and any remote player is able to read that subtitles. Maybe Jellyfin can do something like that.

[chicungunya]

I had issues with VLC + external subtittles in the past but that is working for me:

* SMB/Samba remote file system is working perfect in VLC with external subtitles

* DLNA is working with external subtitles. MiniDLNA and Gerbera servers

I'm not sure how DLNA servers fix this issue. I guess they "create" a new MKV container with external and internal subtitles together and any remote player is able to read that subtitles. Maybe Jellyfin can do something like that.

@ngosang finally did you find a solution? Thanks!

[ngosang]

No. I'm using ExoPlayer for now.

[Monirzadeh]

any update on this or any idea that whats is the problem?

[gudvinr]

This is similar to #725 despite of it being about ASS specifically

[abmmhasan]

Problem existing for both android and pc version!!!

[Maxr1998]

We're mostly waiting for this VLC issue to be fixed, otherwise we can't supply external subtitles from the server.