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Unable to open Trinity on iOS #3226

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tartsnart opened this issue Feb 6, 2021 · 3 comments
Open

Unable to open Trinity on iOS #3226

tartsnart opened this issue Feb 6, 2021 · 3 comments

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@tartsnart
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Hi. I have some miota in my iOS Wallet, unfortunately without a backup. For The past several months, opening the wallet has not been possible. It displays the iota logo for about 10 seconds before it shuts down and returns to Home Screen.

Is there any way to regain access?

@zanettin
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zanettin commented Feb 6, 2021

had the same issue and was just able to "fix" it with a complete re-install of the app. if you don't have your seed (83 chars long) stored this isn't an option 🙈

@rajivshah3
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Hi, do any error messages appear when this happens?

@zanettin
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not on my end. the first loader was visible and nothing else happend.

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3 participants