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Contact Center AI Insights API C++ Client Library

This directory contains an idiomatic C++ client library for the Contact Center AI Insights API, a service that helps users detect and visualize patterns in their contact center data.

While this library is GA, please note that the Google Cloud C++ client libraries do not follow Semantic Versioning.

Quickstart

The quickstart/ directory contains a minimal environment to get started using this client library in a larger project. The following "Hello World" program is used in this quickstart, and should give you a taste of this library.

For detailed instructions on how to build and install this library, see the top-level README.

#include "google/cloud/contactcenterinsights/v1/contact_center_insights_client.h"
#include "google/cloud/location.h"
#include <google/protobuf/util/time_util.h>
#include <iostream>

int main(int argc, char* argv[]) try {
  if (argc != 3) {
    std::cerr << "Usage: " << argv[0] << " project-id location-id\n";
    return 1;
  }

  auto const location = google::cloud::Location(argv[1], argv[2]);

  namespace ccai = ::google::cloud::contactcenterinsights_v1;
  auto client = ccai::ContactCenterInsightsClient(
      ccai::MakeContactCenterInsightsConnection());

  for (auto c : client.ListConversations(location.FullName())) {
    if (!c) throw std::move(c).status();

    using ::google::protobuf::util::TimeUtil;
    std::cout << c->name() << "\n";
    std::cout << "Duration: " << TimeUtil::ToString(c->duration())
              << "; Turns: " << c->turn_count() << "\n\n";
  }

  return 0;
} catch (google::cloud::Status const& status) {
  std::cerr << "google::cloud::Status thrown: " << status << "\n";
  return 1;
}

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