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Send response here #544

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freelancing-solutions opened this issue Jul 27, 2021 · 0 comments
Open

Send response here #544

freelancing-solutions opened this issue Jul 27, 2021 · 0 comments
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@freelancing-solutions
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Send response here

                            'message': 'successfully updated ticket'}), 200
        return jsonify({'status': False, 'message': 'Unable to find ticket'}), 500

    @use_context
    @handle_view_errors
    async def add_response_async(self, ticket_id: str, subject: str, message: str) -> tuple:
        """
            find ticket add response
        """
        ticket_instance: Ticket = Ticket.query(
            Ticket.ticket_id == ticket_id).get_async().get_result()
        if isinstance(ticket_instance, Ticket):
            ticket_instance.response_sent = True
            key = ticket_instance.put_async().get_result()
            # TODO Send response here
            if key is None:
                return jsonify({'status': False, 'message': 'General error updating database'}), 500
            return jsonify({'status': True, 'payload': ticket_instance.to_dict(),
                            'message': 'successfully updated ticket'}), 200
        return jsonify({'status': False, 'message': 'Unable to find ticket'}), 500

    @use_context
    @handle_view_errors
    def get_all_tickets(self) -> tuple:
        tickets_list: typing.List[dict] = [ticket.to_dict() for ticket in Ticket.query().fetch()]
        return jsonify({'status': True, 'payload': tickets_list, 'message': 'successfully returned tickets'}), 200

    @use_context
    @handle_view_errors
    async def get_all_tickets_async(self) -> tuple:
        tickets_list: typing.List[dict] = [ticket.to_dict() for ticket in Ticket.query().fetch_async().get_result()]
        return jsonify({'status': True, 'payload': tickets_list, 'message': 'successfully returned tickets'}), 200

    @use_context
    @handle_view_errors
    def get_unresolved_tickets(self) -> tuple:

11e96fd9dcefe2178a3761fbfcc96ed260990646

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