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Trying to find an installer log file #6115

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gunnarSensus opened this issue Jul 30, 2021 · 3 comments
Closed

Trying to find an installer log file #6115

gunnarSensus opened this issue Jul 30, 2021 · 3 comments

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@gunnarSensus
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  • Electron-Builder Version: 20.19.2
  • Node Version: 10.21.4
  • Electron Version: 4.2.12
  • Electron Type (current, beta, nightly): current
  • Target: nsis

A customer of my companies is having an issue installing our app where the installer hangs at around 40%, i have googled around for a while trying to find a log file for the installer so i can try and debug the issue but havent found anything. Is there an installer log file by default or do i need to explicitly set an option to generate one. Any help finding an installer log file would be greatly appreciated, thank you!

@github-actions github-actions bot added the nsis label Jul 30, 2021
@mmaietta
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Hi @gunnarSensus !
I've built out a solution that will allow enabling nsis logging but I need some guinea pigs to try it out. Would you be willing to try this patch file? #5119 (comment)
It contains everything needed so you can add

nsis: {
   debugLogging: true
}

@gunnarSensus
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Thanks for the quick reply mmaietta, but luckily the customers issue with installing was resolved by cleanly uninstalling via windows "add or remove program" and then re-running the installer so the urgency for this has been greatly diminished. if i can find some time i will try to play with your patch but im not certain i will be able to. really appreciate the speedy reply/help though!

@stale
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stale bot commented Oct 2, 2021

Is this still relevant? If so, what is blocking it? Is there anything you can do to help move it forward?

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

@stale stale bot added the backlog label Oct 2, 2021
@stale stale bot closed this as completed Apr 17, 2022
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