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Broken Links

Guiding principles

  • Veterans should not encounter broken links.
  • With hundreds of editors, broken links are inevitable.

Strategies to Prevent Broken Links

There are 3 concurrent strategies to prevent broken links.

  1. CMS Pre-save Validation
    • There are several checks performed on links as they are saved that are either cleaned up automatically, or prevent saving the revision.
  2. CMS Post-save Warning: Node Link Report
  3. Front End Link Checking

CMS Post-save Warning

The Node Link Report module tests all links from a page rendered to the anonymous user. It looks for broken links, links to pages that are unpublished and links that may have accessibility issues.

Legitimate links can be exempted in Prod's node link report under "Domains that should be exempt from processing" after they have been confirmed to be legitimate.

Drawbacks:

  • Cached, so it only updates on node save or 24hr, whichever comes first.
  • Some external domains are blocked by the VA network, so there are links that get falsely reported as broken.
  • Some external sites block the useragent that we use to check the link, which results in a falsely reported broken link. These can also be exempted.

Front End Link Checking

The link checking on the front end happens during the content-build in Content-Build repo.

Only internal links are checked. If more than a certain number of broken links are found, the content release is considered a failure and does not occur.

CMS team is to respond and remedy if this happens.

The broken links are reported to #content-broken-links channels in Slack.

CMS Team support triages reported broken links following a defined process.

Notes:

  • Only schemeless links (lacking https://) are considered internal.

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