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support.md

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Support
The support page provides information about getting help with using the design system

Talk about the importance of communication between makers and users of the design system.

Support channels

Where can people go for help with the design system? Where do people talk about the design system? Where should bugs be filed? Cross-link to the <a href="{{ "/contribute.html" | prepend: site.baseurl }}">contributing page as there's often overlap between this kind of information.

Support opportunities

Training and support can take many forms, including:

  • Pair sessions
  • Workshops
  • Webinars
  • Consulting sessions
  • Tutorials
  • Employee onboarding
  • Office hours
  • Chat tools
  • Issue trackers
  • Forums

Take the time to present all support and training information; it helps give users confidence you have their backs when they get stuck.