AmazonChime; Status Code: 400; Error Code: ValidationException

[Thalita-Martins]

We use Amazon Chime to create online rooms, but in some requests the AmazonChime error is being returned; Status Code: 400; Error Code: ValidationException, analyzing the documentation of the CreateAttendee and CreateMeeting endpoints that are called to create a room with a participant I couldn't find any information about what this error could be.

The calls are coming back with error logs:

2023-05-24 16:35:44.705 ERROR 1 --- [nio-8080-exec-9] .f.f.c.CustomDataFetcherExceptionHandler : Exception while fetching data (/createAttendeeBySujeitoAtencao) : Unable to unmarshall exception response with the unmarshallers provided (Service: AmazonChime; Status Code: 400; Error Code: ValidationException; Request ID: a0a8c9f9-54d7-4da1-9520-e4c1bfd80c8f; Proxy: null)
com.amazonaws.AmazonServiceException: Unable to unmarshall exception response with the unmarshallers provided (Service: AmazonChime; Status Code: 400; Error Code: ValidationException; Request ID: a0a8c9f9-54d7-4da1-9520-e4c1bfd80c8f; Proxy: null)

2023-05-24 16:35:40.669 ERROR 1 --- [nio-8080-exec-3] .f.f.c.CustomDataFetcherExceptionHandler : Exception while fetching data (/createAtendeeBySujeitoAtencao) : Unable to unmarshall exception response with the unmarshallers provided (Service: AmazonChime; Status Code: 400; Error Code: ValidationException; Request ID: 6ddd93751-84a3-45ff-8094-b6c0f86c945e; Proxy: null)
com.amazonaws.AmazonServiceException: Unable to unmarshall exception response with the unmarshallers provided (Service: AmazonChime; Status Code: 400; Error Code: ValidationException; Request ID: 6ddd93751-84a3-45ff-8094-b6c0f86c945e; Proxy: null)

Could you please forward us the requests and the logs of these Request ID mentioned in the text so we can evaluate and verify what error is being sent.

[debora-ito]

@Thalita-Martins can you share a code sample I can use to reproduce the error?
Which version of the SDK are you using?

[Thalita-Martins]

We are using sdk 2.17.178 and the code implementation. Would it be possible to forward me the requests that appear in the error log so I can check how the request is being forwarded. Below is the Id of the request with errors:

Request ID: e3cb2e45-2655-4eda-86b9-b6f2d73fb3a6

Request ID: c5fb0023-f38f-4aec-8405-a57c0a0e7914

Request ID: cbad64cd-e172-40c9-90d2-a6445a4ef7ec

exemplo.da.implementacao.txt

[debora-ito]

We, the SDK team, don't keep request logs, only the service team has them.

The code sample you sent was a snippet of the SDK code. What I asked for was a sample of your code where you are using the SDK Chime client, so I can run the same sample code on my side and try to reproduce the error you are seeing. See http://sscce.org/ for details on how to provide a sample code.

[Thalita-Martins]

@debora-ito I will request the code from the Chime SDK client to perform the test. In the case how do I contact the service team to request these log records of these requests with errors?

[debora-ito]

If you have access to a AWS Support Plan you can provide the request IDs to the Support team and they will contact the service team that maintains the respective APIs. But in this case I would try to reproduce the error using the SDK first, because "Unable to unmarshall" is a client-side error. I'll wait for you to provide a sample code so I can try to repro.

In the meantime, you can enable the verbose wirelogs and see if the response contains additional information. Please refer to our Dev Guide for instructions on how to enable the verbose wirelogs. If you choose to provide the logs to us, please make sure to redact any sensitive information (like access keys).