Assignment_group and work_notes in servicenow.itsm.incident module #244
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fjmartinperez
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Hello,
and for worknotes:
Cheers, |
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Hi all,
In our basic daily work, we need to write work_notes and change the assignment_group for a given incident number, but we see that this module doesn´t have any parameters for this.
Until today, we are doing this by the old way (snow_record), but we expected itsm collection could do this.
¿Do you know if there are any way to do this with itsm collection, or is planned to include work_notes or assignment_group in servicenow.itsm.incident module?
Thank you!
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