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Statements do not get written to endpoint - Open Source #1599

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hallshouse opened this issue Sep 23, 2021 · 0 comments
Open

Statements do not get written to endpoint - Open Source #1599

hallshouse opened this issue Sep 23, 2021 · 0 comments

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@hallshouse
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hallshouse commented Sep 23, 2021

What version were you using?

V7.10.0 Open Source

What steps can we follow to reproduce the behaviour?

Prepare Ubuntu 18.04 LTS server with appropriate updates.
Allow LL deployment script install dependant products (NPM, Node, PM, ClamAV, etc.).
Build LL7.1.0 using install script found in Deploy repository.
Use defaults for all prompts until you are asked to enter the Org, super-admin, etc.
Allow script to complete error free and clean up.
Apply SSL certificate.
Edit .env file to change localhost and protocol to formal domain name and HTTPS.
reboot server.
Visit site and login.
Create Stores
Create Clients
Test writing statements to endpoints.

What is the actual behaviour?

All seems fine during the installation.
Installation logs show no errors that have not been seen in many previous installs (i.e. nginx not loaded during install, etc.).
Once a store and client are created, statements are not found in Sources view after testing writing statements to the endpoint.

Result example trying to write to endpoint: {"errorId":"34724dd9-4c1d-4402-9122-da84afd553e1","message":"A server error occurred"}

What is the expected behavior?

Statements will be displayed in the Sources view for that organization and applicable to that endpoint.

Is there any additional information that will help us replicate/understand the problem?

I have tested my process with LL V6.0.1 and am able to write to an endpoint.
The same test with LL V7.10.0 fails to write statements to an endpoint.

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