Introduce preparing a post-incident review as part of troubleshooting

[illicitonion]

One thing we encourage our trainees to do is write up a log of what they did in their troubleshooting exercises.

We should maybe frame this as preparing for a post-incident review to be a more realistic deliverable goal that transfers into work to give it a bit more structure and motivation.

[Radha13]

Love the idea :) I will try add instructions on the documentation for these troubleshooting exercises.
Thank you :)