UI errors on prd02 on 5/15; errors not getting to opensearch

[terrywbrady]

Errors started until puma was restarted.

{"method":"GET","path":"/api/presign-file/ark%253A%252F13030%252Fm5m048d5/5/producer%252FONeill_ucsb_0035D_11379_DATA.xml","format":"xml","controller":"FileController","action":"presign","status":500,"error":"MerrittRetryMixin::RetryException: undefined method `user_can_download?' for nil:NilClass","allocations":11382,"duration":5043.88,"view":0.0,"db":1.26,"time":680333.268220748,"@timestamp":"2024-05-15T19:31:10.614Z","@version":"1","message":"[500] GET /api/presign-file/ark%253A%252F13030%252Fm5m048d5/5/producer%252FONeill_ucsb_0035D_11379_DATA.xml (FileController#presign)"}

• Can we prevent/handle this error?
• Why did these errors not make it to OpenSearch UI logs?
• Errors did make it into the ELB logs

Logstash error (from logstash journal file)

May 15 15:07:44 uc3-opslogstash01x2-stg logstash[7043]: [2024-05-15T15:07:44,523][WARN ][logstash.outputs.opensearch][opensearch-uc3][891ea1d6949ab94e687c284e33501033384175ae642113b316c5b44ea6fdd65e] Could not index event to OpenSearch. ..."error"=>{"type"=>"mapper_parsing_exception", "reason"=>"object mapping for [json.error] tried to parse field [error] as object, but found a concrete value"}}}}