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We have a single error message for failures to look up a remote key. Something like: "remote key xyz at URL abc could not be found".
This covers the following problems if I remember correctly:
Failure to resolve DNS
Failure to connect (TCP)
Failure to negotiate a TLS connection
Failure to find the key (404)
Key is expired
That last one burned us recently: a customer's key expired/wasn't rotated in time, and this lead to an outage for them. We worked from the bottom-up to diagnose this because we didn't notice that the exp timestamp on their key was old, and this delayed resolving the issue. If we had a more informative error message we could have resolved this much quicker.
The text was updated successfully, but these errors were encountered:
We have a single error message for failures to look up a remote key. Something like: "remote key xyz at URL abc could not be found".
This covers the following problems if I remember correctly:
That last one burned us recently: a customer's key expired/wasn't rotated in time, and this lead to an outage for them. We worked from the bottom-up to diagnose this because we didn't notice that the
exp
timestamp on their key was old, and this delayed resolving the issue. If we had a more informative error message we could have resolved this much quicker.The text was updated successfully, but these errors were encountered: