MSAL version 4.6.3 cannot be authenticated on Android 5.0 & 4.4.4

[weedcry]

Describe the bug
I have implemented MSAL version 4.6.3 in my project and when I try to authenticate (MultipleAccount) on Android 5.0.2, an error occurs that causes the app to crash.
Previously, I had implemented the same on Android 7.0 and it works fine.

I also tried to download the source sample at (https://github.com/Azure-Samples/ms-identity-android-java)
Implemented MSAL version 4.6.3 and tried to authenticate (MultipleAccount) on Android 5.0.2 and android 4.4.4, and the same error occurs as mentioned above.
The source sample at Android 7.0 still works fine.

I see that the MSAL library requires Android API Level 16+, so I think it should still work fine on Android 5.0.2 & 4.4.4.

Smartphone

• Android Version: 5.0.2 & 4.4.4
• MSAL Version 4.6.3

Additional context
The error I received at source sample log.txt

[negoe]

@weedcry The issue is shared with engineering team we will get back to you soon once we have prioritized. Thanks.

[weedcry]

@weedcry The issue is shared with engineering team we will get back to you soon once we have prioritized. Thanks.

Thanks

[negoe]

Hi @weedcry, Thanks for your patience. The team has been occupied with some high priority work items. Can you please try and upgrading to latest version that is 4.9.0 and let me know if the problem persists?

[Aaron-Constance]

Hi @negoe
We are also experiencing this issue. We're on the latest version: 4.9.0.

[weedcry]

Hi @negoe
I have checked on MSAL version 4.9.0 and 4.10.0 (latest version), the same error still continues on Android 4.4.4.

[negoe]

This was fixed in : #2003

Correction 2/5/24: The fix shared above is not for this issue but is for a different open telemetry related issue.

[negoe]

Hi @weedcry and @Aaron-Constance, can you please upgrade to the latest version and let me know if you are still experiencing the issue?

[weedcry]

Hi @negoe
I have tried using MSAL for Android at version 5.2.0 (latest) on an Android 4.4.4 device and the same error still appears.
The app crashes with the following log exception_MSAL.txt
However, the app works normally on an Android 7.0 device.
I think that the current latest version still hasn’t resolved this issue.

[negoe]

Unfortunately, we do not see any other customers sharing the same issue so it really difficult for us to prioritize it. We are keeping an eye and will keep checking if more customers get impacted, we will definitely prioritize this work.