Can't claim proceeds - position only appears in "reporting only" mode

[P-Benesch]

Describe the bug

Many months ago I (0xBde4cd4eDeb6ae5824F7a9f64dDC4C5E87Ba6B6f) took a position in the market entitled "Will Donald J. Trump win the 2020 U.S. Presidential election?" I was long "No" and the market resolves "No" over a month ago.

However, I've been unable to claim my proceeds. For some reason, my position does not display in the interface I see when I go to augur-link.net. My position does, however, appear when I go to augur.net and click on "start trading" but that button takes me to "reporting only" interface, and in that interface it won't let me claim proceeds.

Screenshots

See attached screenshots

Desktop (please complete the following information):

• OS: MacOS Big Sur, version 11.2.2 (but I've been having this program in earlier versions of MacOS)
• Browser: Chrome
• Version: 88.0.4324.192

[pgebheim]

Hey @P-Benesch,

So sorry about the bug. This was fixed in a more recent version of the UI than augur-link.net (which we don't control) appears to be using.

Here is a relevant thread on Discord from a community member:

https://discord.com/channels/378030344374583298/466175938086961163/815090156838715402

[P-Benesch]

Thanks for the suggestion! Unfortunately this didn’t really work for me - this is what I saw when I tried it - any thoughts on next steps?

…

On Mar 4, 2021, at 11:26 PM, Paul Gebheim ***@***.***> wrote: Hey @P-Benesch <https://github.com/P-Benesch>, So sorry about the bug. This was fixed in a more recent version of the UI than augur-link.net (which we don't control) appears to be using. Here is a relevant thread on Discord from a community member: https://discord.com/channels/378030344374583298/466175938086961163/815090156838715402 <https://discord.com/channels/378030344374583298/466175938086961163/815090156838715402> — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#10768 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ALKY5W46G6HEXWFTIBGFXR3TCBMPRANCNFSM4YUOZUMA>.

[pgebheim]

Heya,

A new release went out yesterday. Mind trying to links from augur.net/ipfs again to see if this is working?

[P-Benesch]

Yeah no prob - I tried it and I can see the Claim Proceeds button, which takes me to a screen to confirm I want to claim proceedings (showing the transaction cost), but when I click that Claim Proceeds button the old button turns into a red “Failed” button with an “X” net to it. Tried it a few times with the same result.

…

On Mar 7, 2021, at 1:09 AM, Paul Gebheim ***@***.***> wrote: Heya, A new release went out yesterday. Mind trying to links from augur.net/ipfs again to see if this is working? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#10768 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ALKY5W3OZUCQHX2AYN3TJ2TTCMKCDANCNFSM4YUOZUMA>.

[pgebheim]

Got it. We've had a few others report that issue. I'll add it to the investigation schedule for this week.

________________________________ From: Benesch <notifications@github.com> Sent: Saturday, March 6, 2021 10:33:56 PM To: AugurProject/augur <augur@noreply.github.com> Cc: Paul Gebheim <paul+github@augur.net>; Assign <assign@noreply.github.com> Subject: Re: [AugurProject/augur] Can't claim proceeds - position only appears in "reporting only" mode (#10768) Yeah no prob - I tried it and I can see the Claim Proceeds button, which takes me to a screen to confirm I want to claim proceedings (showing the transaction cost), but when I click that Claim Proceeds button the old button turns into a red “Failed” button with an “X” net to it. Tried it a few times with the same result.

On Mar 7, 2021, at 1:09 AM, Paul Gebheim ***@***.***> wrote: Heya, A new release went out yesterday. Mind trying to links from augur.net/ipfs again to see if this is working? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#10768 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ALKY5W3OZUCQHX2AYN3TJ2TTCMKCDANCNFSM4YUOZUMA>.

— You are receiving this because you were assigned. Reply to this email directly, view it on GitHub<#10768 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAAU76W23O6CW22VTIQSUNLTCMM5JANCNFSM4YUOZUMA>.

[P-Benesch]

Hello! It's been about 6 weeks, so thought I'd check back in. I'm still not able to claim proceeds from this market, and the "nuclear option" in the discord link still doesn't work. Any thoughts on what I should do now?

[P-Benesch]

Hello! Just checking in again - by way of update, every time I click "Claim Proceeds" It says "Failed" in red