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Desktop App doesn't connect. #1049

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bjwest opened this issue Nov 7, 2020 · 3 comments
Open

Desktop App doesn't connect. #1049

bjwest opened this issue Nov 7, 2020 · 3 comments

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@bjwest
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bjwest commented Nov 7, 2020

Downloaded the desktop app but it never connects. Every time I start it, I get the spinning triangle logo for a few seconds then a "Whoops... Something has gone wrong" page. Press the 'Take Me Back' button ends up in an endless loop of the two screens. The only message if I run in a terminal is:

Checking for update
Update for version 0.16.6 is not available (latest version: 0.16.6, downgrade is disallowed).
Checking for update
Update for version 0.16.6 is not available (latest version: 0.16.6, downgrade is disallowed).

Yes, twice on startup and twice every time I click the 'Take Me Back' button. Nowhere is there any indication of what the 'Something' is that went wrong. I've tried with and without my VPN active, and I have no firewall settings that would interfere.

Edit: Sorry, I forgot to mention I'm running on Linux.

Operating System: KDE neon 5.20
KDE Plasma Version: 5.20.2
KDE Frameworks Version: 5.75.0
Qt Version: 5.15.0
Kernel Version: 5.4.0-52-generic
OS Type: 64-bit
Processors: 16 × AMD Ryzen 7 3800X 8-Core Processor
Memory: 15.6 GiB of RAM
Graphics Processor: AMD Radeon RX 5600 XT
@Taikakim
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I have the same problem :/ Ubuntu Studio 20.04 LTS

@raymondjacobson
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Hey folks! Thanks for filing this. We're having issues with our linux builds that we will hopefully have resolved soon. Thanks for bearing with us!

@pwepwe973
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hello i have the same problem

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